“THE INFORMATION IS SCATTERED.”
Connect the records.
Bring supported order, inventory, and fulfillment data into the business workflow so your team can work from connected information.
SOLUTIONS / OUTSOURCED FULFILLMENT
Your partner runs the warehouse.
You run the business.
ORCA connects the information that keeps both moving.
Bring orders, inventory data, fulfillment handoffs, and shipment updates into a connected workflow—even when a third-party logistics provider handles the physical work.
You do not need to own or operate a warehouse to use ORCA.
YOUR SYSTEMS + YOUR PARTNERS Illustrative workflow
YOUR BUSINESS
Commerce & business systems
Orders · customer context · business records
Orders & fulfillment information ↓↑ Shipment & status updates
ORCA / CONNECT THE WORK
Map. Exchange. Review.
Keep records and handoffs connected.
Fulfillment handoff ↓↑ Partner inventory & shipment data
YOUR FULFILLMENT PARTNER
The physical operation
Store · pick · pack · ship
Data direction, records, and update timing depend on the connections configured for your operation.
VISIBILITY WITHOUT RUNNING THE FLOOR
Outsource the physical work.
Keep the business connected.
When the warehouse belongs to a partner, your team still needs to know what was ordered, what inventory is reported, and what has shipped. ORCA can serve as the connection between those records and the systems you use to run the business.
“WE KEEP MOVING DATA BY HAND.”
Define the exchange.
Connect the systems that send and receive the information. Scope mappings and business rules around the handoff.
“SOMETHING DIDN’T COME THROUGH.”
Investigate the gap.
Use available integration records and exceptions to review missing, unmatched, or incomplete information.
FOLLOW THE INFORMATION
The handoffs are the workflow.
Keep the order connected.
Connect supported order sources and fulfillment information, with the references needed to match records across systems.
ILLUSTRATIVE RECORDOrder SO-1042
Store reference WEB-2084
Partner reference EXT-604
Bring back the operational picture.
Use the inventory and shipment information made available through your partner’s connection.
ILLUSTRATIVE PARTNER UPDATEShipment recorded
2 packages · tracking reference
Matched to order SO-1042
Connect the result to your systems.
Carry supported fulfillment updates into the commerce, customer-service, and accounting handoffs defined for your setup.
DEFINED BY YOUR IMPLEMENTATIONConnected follow-up
Order status · shipment details
Relevant business records
These records are fictional. A shipment update is not proof of delivery. Partner-reported inventory reflects the source’s definitions and update timing.
THE RIGHT SOURCE FOR EACH RECORD
Agree on what each system owns.
A reliable connection needs more than moving data. Define which system owns each record, how references match, and what happens when an update is missing or does not agree.
Explore integrations →OrdersWhere do orders originate, and how are changes handled?
InventoryWhose quantities are authoritative, and what does “available” mean?
FulfillmentWhich partner updates indicate shipped, partial, or canceled work?
ExceptionsWho reviews missing references, mismatches, or failed exchanges?
BUILT AROUND YOUR PARTNER NETWORK
Your fulfillment setup may need a custom connection.
Bring the partner, systems, and records you need to connect. We’ll assess existing integrations and scope the mappings, workflows, or custom development needed for your setup.
COMMON QUESTIONS
Built for the business behind the shipment.
Can we use ORCA without operating a warehouse?
Yes. ORCA can connect business systems and coordinate operational data while a third-party partner stores, picks, packs, and ships your products.
Does our 3PL have to use ORCA?
Not necessarily. The connection can work with the systems and interfaces your partner makes available. We’ll assess the supported exchange before defining the implementation.
Can you connect to any fulfillment partner?
We assess each connection. Feasibility depends on available interfaces, permissions, record quality, and the data your partner provides. Some connections require custom development.
Is partner inventory always live?
Update timing and quantity definitions depend on the source and integration. We’ll define the reporting basis and exchange timing for your setup rather than assuming every partner supplies real-time availability.
Can this support our accounting and commerce systems?
Supported connections can bring fulfillment data into the wider business workflow. We scope the records and responsibilities for each system, including any custom mappings or handoffs.
START WITH YOUR CURRENT SETUP
Show us the information
you move between systems.
Bring your storefronts, business software, fulfillment partner, and a typical order journey. We’ll map the handoffs and identify where ORCA can help.
A focused first conversation
- Which systems create and receive orders?
- What inventory and shipment data does your partner provide?
- Where is your team re-entering or chasing information?
- Which exceptions need a clearer owner?